The investor has the option of interacting with the Banks dealer through:
Live chat
Email to the dealer
Review the dealers notes
This provides an opportunity for the investor to have a <live chat> with the Banks dealer.
A window appears displaying a video image of the dealer talking to the investor to personalise the investor and dealer interaction.
A facility is provided for the investor to email the dealer direct with any questions or queries they may have regarding the bond secondary market
The dealer notes display information on the bond market displaying:
Date and time
Comments
Priority
Dealer notes can be reviewed selectively by priority level and by time frame.